24/7 Maintenance Retainer
FormatRecurring on-site and remote support
TimelineMonthly retainer, minimum 6 months
LocationSouth Korea — Seoul metro and Gyeonggi-do priority
PricingFrom ₩180,000 per rack per month
Request This Service

Who This Is For

Operators who run mining hardware around the clock and cannot staff a full-time bench technician. Retainer clients typically operate 0.1 PH/s or more across multiple racks.

What Is Included

  • Monthly fan inspection and dust removal
  • Firmware update review and staged rollout
  • Remote hash rate monitoring with alert thresholds
  • Two emergency callouts per month (additional at hourly rate)
  • Quarterly efficiency report comparing joules per terahash against fleet average

What Is Excluded

  • Replacement ASIC units or hash boards (billed at cost plus handling)
  • Structural facility repairs
  • Network infrastructure outside the mining VLAN

Process

After an initial facility assessment, we propose a retainer scope matched to your rack count and SLA requirements. Most agreements begin the first of the following month.

Next Step

Mention “Maintenance Retainer” on the contact form with your current fleet size and location.